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Data deletion

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You can delete parts of your Postmosis data yourself at any time, or ask us to delete all of it. This page explains both, what goes, and what stays with other services.

Delete things yourself

  • An audit. On the audit, use the bin icon (Stop auditing). The audit, its history and its post ideas are deleted.
  • A connected social account. On the Social accounts page, disconnect it. Postmosis can no longer post to it.
  • A review link. On the post's review panel, turn the link off. Its comments go when the link is deleted.
  • Your Claude connection. On the Connect Claude page, turn the link off. Claude can no longer read your posts or add drafts.
  • Plans, posts and other work. Remove them from the page they're on in the app.
  • This device. Signing out doesn't erase the work saved in your browser. To remove it from a device, sign out and then clear this site's data in your browser settings.

Ask us to delete all your data

  1. Email hello@postmosis.com from the email address you sign in with.
  2. Use the subject line "Delete my Postmosis data".
  3. Tell us which you want: your Postmosis data only, or everything including your sign-in account. If the same sign-in also opens the FINternship Academy, deleting the sign-in account ends your access there too.

We'll reply to that email address to confirm the request came from you, then delete your data within 30 days and email you when it's done. If we can't delete something, we'll tell you what it is and why.

What we delete

  • Your brands, brand kits, posts, drafts, carousels, scripts, plans, calendar and voice samples.
  • Your audits, their history and post ideas, and the public accounts you track.
  • Your review links and their comments, and your team memberships and approval records.
  • Your link-in-bio page and its click counts, and your tracked links and their visitor hashes.
  • Your connected social accounts, which we disconnect from Zernio.
  • Your alert settings, usage counts and crash reports.
  • Your sign-in account, if you asked for everything.

What happens outside our database

  • Posts already published stay on Instagram, Facebook, TikTok, LinkedIn, YouTube or Threads. Delete them on each network.
  • Your browser is out of our reach. Clear this site's data on each device you used.
  • OpenAI keeps text sent through its API for up to 30 days, then deletes it.
  • Server logs and backups at Supabase and Vercel are removed when they expire on those providers' schedules.
  • Payment records, if you paid inside the app, are kept as long as the law requires.

Questions

Write to our Data Protection Officer at hello@postmosis.com, or D'Marketing Agency Pte. Ltd. (UEN 202024837C), 1 Tampines North Drive 1, #08-37 T-Space, Singapore 528559. Our privacy policy lists what we collect and why.